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300 Answers Available
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Answers Available
Summary
Answer ID
1
Windows fails to recognize my drive or locate drivers for my external hard drive
1708
2
Where to download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library)
7
3
How to contact Western Digital for support (email or phone)
1048
4
How to check or update the firmware on a WD My Book World Edition I and II (white light) drives
3304
5
Power adapter for WD products: WD TV, WD My Book, WD ShareSpace, MyDVR Expander, and Elements
1378
6
How to physically connect or disconnect and install a WD external drive in a Windows PC or Mac Apple
5316
7
How to request an RMA (Return Merchandise Authorization) or replace a defective product under warranty
8
8
Recommendations on how to back up your data
1055
9
Specifications for the WD My Book World Edition hard drive (white light)
3289
10
New
- Outlook .pst or archive.pst file is not being backed up in WD Anywhere Backup
5371
11
The warranty on the replacement drive or product is shorter than the warranty on the original drive
1058
12
How can I recover data on my drive, obtain a circuit board, repair my drive, or find a list of WD data recovery partners?
70
13
How to move or copy files from one hard drive to another in Windows
1198
14
Where to find installation guides, user manuals, reference manuals, and product overviews for WD products
211
15
Using a WD My Book World (blue rings) hard drive without using MioNet
1531
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