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Summary   Summary - Sort Descending (Z to A) Summary - Sort Ascending (A to Z) Answer ID   Answer ID - Sort Descending (Z to A) Answer ID - Sort Ascending (A to Z)
1 Windows fails to recognize my drive or locate drivers for my external hard drive 1708
2 Where to download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library) 7
3 How to contact Western Digital for support (email or phone) 1048
4 How to check or update the firmware on a WD My Book World Edition I and II (white light) drives 3304
5 Power adapter for WD products: WD TV, WD My Book, WD ShareSpace, MyDVR Expander, and Elements 1378
6 How to physically connect or disconnect and install a WD external drive in a Windows PC or Mac Apple 5316
7 How to request an RMA (Return Merchandise Authorization) or replace a defective product under warranty 8
8 Recommendations on how to back up your data 1055
9 Specifications for the WD My Book World Edition hard drive (white light) 3289
10 New - Outlook .pst or archive.pst file is not being backed up in WD Anywhere Backup 5371
11 The warranty on the replacement drive or product is shorter than the warranty on the original drive 1058
12 How can I recover data on my drive, obtain a circuit board, repair my drive, or find a list of WD data recovery partners? 70
13 How to move or copy files from one hard drive to another in Windows 1198
14 Where to find installation guides, user manuals, reference manuals, and product overviews for WD products 211
15 Using a WD My Book World (blue rings) hard drive without using MioNet 1531
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